Terms & Conditions

01What Loftline is

Loftline is a document review platform. It reads across the project documents you provide, such as contracts, drawings, schedules, RFIs, submittals, and meeting minutes, and surfaces potential risks, conflicts, and inconsistencies between them.

Loftline acts solely as a third party reviewer. We are not a party to your construction contract. We are not your architect, engineer of record, attorney, insurer, or consultant of record, and nothing the Platform produces constitutes legal, engineering, design, or professional advice. We do not direct the means, methods, sequences, or procedures of your work, and we assume none of the professional duties held by your design or construction team.

02Risk detection and your duty to review

The Platform identifies and assesses potential risks. It does not resolve them, and it does not act on them.

• No guarantee of exhaustiveness. We do not represent or warrant that the Platform will detect every risk, conflict, discrepancy, or error present in your documents. Findings are indicative, not complete.
• Review is yours. Every finding must be reviewed, verified, and evaluated by your own qualified personnel before you rely on it or act on it. Findings may be incomplete, mistaken, or not applicable to your circumstances.
• Action is yours. All decisions arising from the Platform, including notices, claims, submittals, design queries, scheduling, and commercial positions, are made by you at your discretion and on your responsibility.
• Non detection is not our liability. We are not responsible or liable for any risk the Platform does not detect, does not flag, ranks low, or describes imprecisely, nor for any loss arising from a finding you did not review or act on.

Your existing obligations to review project documents remain fully in force. The Platform supplements your process. It does not replace it, and using it does not discharge any duty you owe under your contract or at law.

03Your data

You retain all ownership of the documents and data you upload. We claim no rights in your project content beyond those needed to operate the Platform for you.

We do not share your data with your competitors. Project documents and data belonging to one customer are never disclosed, sold, licensed, or made available to any other contractor, developer, or competing party, in any form.

Security measures, access controls, and processing details are set out in our Data Processing Addendum, which governs in the event of any conflict with this section.

04Your responsibilities

• You confirm you hold the rights necessary to upload the documents you provide, and that doing so breaches no confidentiality obligation owed to any owner, designer, subcontractor, or other party.
• You are responsible for the accuracy and completeness of what you upload. Output quality depends on input quality, and incomplete document sets produce incomplete review.
• You are responsible for all activity under your accounts and for keeping credentials secure.
• You will not use the Platform unlawfully, will not attempt to reverse engineer it, and will not resell or provide access to it as a service to third parties without our written agreement.

05Service availability

We work to keep the Platform available and accurate, but we provide it on an "as is" and "as available" basis. To the fullest extent permitted by law we disclaim all warranties not expressly stated here, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non infringement. We may modify, suspend, or discontinue features, and will give reasonable notice of material changes where we can.

06Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, nor for lost profits, lost revenue, delay damages, liquidated damages, cost overruns, claims or counterclaims between you and any project party, loss of business opportunity, or loss of data, whether or not we were advised such losses were possible.

Our total aggregate liability arising out of or relating to these Terms or the Platform will not exceed the fees you paid to us in the twelve months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, for wilful misconduct, or for death or personal injury caused by negligence.

07Intellectual property

The Platform, its software, models, interfaces, and underlying methods remain our property. Your documents and data remain yours. Findings generated from your documents are yours to use freely within your projects and organisation.

08Term, termination, and exit

These Terms apply while you hold an account. Either party may terminate in accordance with the applicable order form or subscription agreement. On termination you may export your data, and we will delete or return it in accordance with the retention terms of our Data Processing Addendum. The sections covering data, liability, intellectual property, and disclaimers survive termination.

09Changes to these Terms

We may update these Terms. Where changes are material we will give notice before they take effect. Continued use after the effective date means you accept the updated Terms. The date at the top of this page always reflects the current version.

10Governing law and contact

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict of laws rules. The courts of that jurisdiction have exclusive jurisdiction over any dispute arising from them.

Questions about these Terms can be sent to eugene@loftline.ai, or in writing to Falcon IT Consulting, LLC, State of Virginia, United States.